I have been in the Financial services industry since 1990 starting as a broker consultant and then as an IFA for the last 15 years. During this time, I have experienced the opinions of IFAs on compliance and I have gained my own experience from using compliance firms.
Compliance First and their staff have in my relations with them shown themselves to be extremely supportive, informative, always pleasant in their communications and always willing to go that bit extra to aid their clients. Their fee structure is also competitive and their website simple to use.
If asked by any of my peers would I recommend Compliance First as a suitable choice for their compliance needs my reply would be 100% yes.
Martin McArthur - MKM Financial Management Ltd
Our best decision in financial services (25 years) was to move to Compliance First.
Assistance with direct authorisation was of great value. In our first 12 months, we had two service calls and both were more productive than the old style network meetings. We received fantastic support on our first Gabriel report, so much so that we were able to complete the second on our own.
During any calls to Compliance First, we are left with the impression that they are genuinely there to help. Having traded for 12 months directly authorised, we have saved in excess of £8,000 when compared to the costs of a network, going LTD also saved in excess of £5,000. What’s not to like?
Active Asset Management (Scotland) LTD
"After liaising with the Technical team) "Yet another very satisfactory outcome from your Technical staff. Thank you for the advice and assistance given. Much appreciated."
"I can't thank you enough for all your help Mandy and also a big thank you to Compliance First in general."
Brimmond Financial Planning LLP
The service and support I receive from yourself and Compliance First has been excellent! I should have taken the decision to move earlier. Highly recommended!
Strathleven Financial Services
Having attended one of the Compliance First events recently I found the emphasis on protection and straight talking is really informative and helpful. The articles are concise and it’s great to see that a protection seminar has been arranged to focus on this topic.
G & S Investment & Mortgages Ltd
"The assessment went well and thanks for your support – it helped. I felt better prepared and happy that with the support of Compliance First my business is TCF focused."
Armour Financial Services Limited
“Our experience with Compliance First began last Autumn as we were ably assisted through the process of becoming Directly Authorised. Support from the technical unit has been exceptional, and particularly helpful with Gabriel returns. We have attended relevant training events locally - well run by SimplyBiz - and distance has not proved to be a barrier to the active support we receive. We have found everyone we have contact with to be professional and courteous at all times”
Adrian Bell, Dip PFS, Certs CII (MP & ER), TEP
Succeed Wealth Management Limited
"Due to the ever increasing complexities involved with regulatory issues, it is now almost impossible to operate efficiently without the support of an excellent compliance consultancy firm. Thankfully, I have been a member of Compliance First for over a decade and they have provided excellent support services. Not only have they helped Knightsbridge Wealth Management with important compliance issues, they also provide regular professional development events. They have supported my business in so many directions. This include contacts for legal services, professional indemnity insurance, investment services and software support. In conclusion, I can highly recommend Compliance First to any forward and progressive IFA firm seeking support services."
Chartered Financial Planner
FCII, FPFS, Certs CII (MP & ER)
“When I decided to go directly authorised to the FCA in February 2014 I looked at many Compliance services providers and decided on Compliance First for a number of reasons. Firstly, they were recommended by another IFA who had been happy with their services for over 5 years. They were welcoming and professional from my first contact and laid out their proposition which met my needs. Costs was also important and comparably, pound for pound, I felt they were very reasonable for what they offered. They advised and assisted me with my application from start to finish, and I was authorised within 11 weeks. Since authorisation, they have been very supportive and helpful. I receive two visits per year which are very comprehensive and provide me with great comfort for my business. Their Technical desk is very knowledgeable and always helpful. When it comes to the dreaded and laborious Gabriel Returns, they are invaluable and very patient - a virtue which I test every six months. I would highly recommend to anyone, whatever the size of their business.”
DVelop Wealth Ltd.
"The Business Support Team within Compliance First is an extremely friendly and capable group of specialists who genuinely take an interest and enjoy supporting their IFA firms. To me they feel very much like members of staff within our firm."
Peebles Financial Management
Having newly joined Compliance First, I must say that the service and assistance that we have received to date is exemplary and I would have no hesitation in recommending you to other firms.
Craig Gillon APFS
Antonine Investment Managers Ltd
As a new Client, I was continually on the phone to the technical section asking for help and advice on many subjects and wanted to tell you how extremely helpful both Julie Reffin and Janis Tas have been. Nothing is too much trouble and they always come back quickly with the right answer to my query.
I am very, very pleased with the service I continue to receive from Compliance First and I am glad that they are a part of my business.
John F Amey Dip FA CeMAP CeLTM CeRER
Cavendish Financial Advice Ltd
I would highly recommend Compliance First. The transition from AR to DA was made very smooth and the help I received from Compliance First made this an easy transition. I went DA to have more control over my business. The network I was with were becoming harder all the time to deal with and I was worried that if they went down my business would go with it.
I feel more in control of my own destiny now and Compliance First have been there to guide me on my journey. The regular compliance visits have been a great help and also knowing that someone is on the other end of a telephone line when I need them is a great comfort. Spending less time on compliance allows me to focus on running my business and making it more profitable. I highly recommend Compliance First!
Phil Anderson DipPFS, Adv CeMAP
Phil Anderson Financial Services Ltd
"I wish to express our gratitude to your technical team for the help and support during our transition from being network members to being directly regulated. In particular Julie and Nicola and more recently Aileen all of whom have been superb in helping us to submit out GABRIEL Reports on time. Please pass our appreciation to them."
Hussein Pirbhai DipFA CeMAP
GP3 Financial Solutions Ltd
"Compliance First have been absolutely fantastic since our company joined. Your staff have been very professional and friendly, you have transformed our company's processes and procedures virtually overnight. Without your assistance, I have no doubt we would not have been in a position to successfully negotiate our recent FCA visit. We look forward to a long and successful partnership with Compliance First. We will not hesitate to recommend you to other firms."
PWM Advisers LTD
“I thought the knowledge, enthusiasm and experience shown in the seminar I attended, was very evident and you engaged very well with your audience.
I was greatly reassured by what I heard and now have more confidence in our current practices. I also got some fresh ideas on how I can improve review meetings and make them more productive.”
Ardmore Financial Planning
"Just a short note to thank the wonderful Jill Hamilton and all the team for all their professionalism and assistance in helping us expand our business. You are a credit to the industry!"
Graham E McKnight
"As I approach retirement from the industry, I would like to thank you all for an excellent compliance service. As a firm you have been with us from the start and none of us would have dreamed how things would have developed. I think it fair that I heap praise on your past and present staff who have provided us with an excellent service and were and are assets to your firm."
Orkney IFA Ltd
"Very helpful response and information from Julie Reffin (Technical Helpdesk). Thanks."